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UX Researcher

Love's Travel Stops & Country Stores šŸ‡ŗšŸ‡ø Oklahoma City, Oklahoma, United States of America

Full-time

The UX Researcher will conduct qualitative and quantitative user research to uncover customer needs and optimize product features. They will collaborate with cross-functional teams to synthesize findings and present actionable insights to stakeholders.

Responsibilities

  • The UX Researcher will conduct qualitative and quantitative user research to uncover customer needs and optimize product features. They will collaborate with cross-functional teams to synthesize findings and present actionable insights to stakeholders.

Requirements

  • Candidates must hold a 4-year college degree in a relevant field such as Business, Psychology, or HCI. A minimum of 2 years of experience in statistical analysis, usability moderating, and Agile methodology is required.

Benefits

  • Tuition assistance
  • Paid time off
  • 401(k)
  • Medical insurance
  • Dental insurance
  • Vision insurance

Key Skills

User research Qualitative research Quantitative research Statistical analysis Usability testing Agile methodology Interview moderation Data synthesis Insight presentation Stakeholder communication Human-computer interaction (HCI) Psychology fundamentals Business analysis Cross‑functional collaboration Critical thinking Problem solving Report writing Presentation design Empathy mapping Survey design

About Love's Travel Stops & Country Stores

Founded in 1964 by Tom Love, Love’s Family of Companies is headquartered in Oklahoma City, and remains entirely family-owned and operated. With more than 600 locations in 42 states, Love’s approximate growth rate is 40 stores per year. From the first filling station in Watonga, Oklahoma, the Love’s commitment has remained the same: ā€œClean Places, Friendly Faces.ā€ Love’s was founded on the values of integrity, Customer focus, strong work ethic, innovation and perseverance. Tom Love displayed all of these as he built Love’s from the ground up – from one small filling station in western Oklahoma in 1964 to more than 550 Love’s locations coast to coast. These core values are the keys to our success. But Tom didn’t do it by himself. He surrounded himself with visionary team members who embodied the same set of values. Today, we are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to integrity, Customer focus, strong work ethic, innovation an

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