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Senior UX Researcher, B2B SaaS
T-mobile šŗšø New York, New York, United States of America
Lead generative and evaluative research for T-Mobileās programmatic DOOH advertising marketplace, using methods such as usability studies, interviews, surveys, and heuristic evaluations. Partner with product, design, and engineering teams to turn qualitative and quantitative findings into actionable product decisions, while establishing scalable research processes and insight-sharing practices.
Responsibilities
- Lead generative and evaluative research for T-Mobileās programmatic DOOH advertising marketplace, using methods such as usability studies, interviews, surveys, and heuristic evaluations. Partner with product, design, and engineering teams to turn qualitative and quantitative findings into actionable product decisions, while establishing scalable research processes and insight-sharing practices.
Requirements
- Requires a bachelorās degree plus three years of related experience, an advanced degree plus one year of related experience, or equivalent education and experience; research, psychology, HCI, human factors, or a related field is preferred. The role prefers 4ā7 or 7ā10 years of primary research experience and requires skills in UX research, usability testing, qualitative and quantitative methods, collaboration, prototyping, and stakeholder management.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account
- 401(k)
- Employee Stock Grants
- Employee Stock Purchase Plan
- Paid Time Off
- Paid Holidays
- Paid Parental Leave
- Family Leave
- Family-Building Benefits
- Backup Care
- Childcare Subsidy
- Tuition Assistance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Accidental Death and Dismemberment Coverage
- Accident Insurance
- Life Insurance
- Long-Term Care Insurance
- Mobile Service Discounts
- Home Internet Discounts
- Pet Insurance
- Commuter and Transit Programs
- Money Coaching
Key Skills
About T-mobile
We believe connection should make life easier, more meaningful, and more full of possibility. As the supercharged Un-carrier, T-Mobile is reimagining what wireless can do ā powered by our award-winning 5G Advanced network, our obsession with customers, and our commitment to delivering the best network, best value, and best experiences. But the real magic behind the magenta is our people. Across our teams, weāre challenging the status quo, fueling competition, and building the next wave of innovation in wireless and beyond. We move fast, think big, and stay focused on creating better experiences for our customers, communities, and each other. And weāre just getting started. Ready to do work that changes wireless for good? Explore careers at T-Mobile: https://careers.t-mobile.com/ T-Mobile US provides services through its subsidiaries and flagship brands, including T-Mobile, Metro by T-Mobile, and Mint Mobile.
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