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Senior UX Researcher - Hybrid (Cluj-Napoca)

Global App Testing 🇷🇴 Cluj-Napoca, Cluj, Romania

Hybrid $14,000 - $18,000 Full-time Senior

Lead end-to-end UX research studies for client accounts, selecting appropriate methods, recruiting participants, moderating research, and turning findings into accurate insights and recommendations. Manage client relationships and project delivery, while mentoring researchers and report writers and helping establish team research standards and practices.

Responsibilities

  • Lead end-to-end UX research studies for client accounts, selecting appropriate methods, recruiting participants, moderating research, and turning findings into accurate insights and recommendations. Manage client relationships and project delivery, while mentoring researchers and report writers and helping establish team research standards and practices.

Requirements

  • Requires at least five years of UX research experience, a record of leading studies from research question through recommendations, and strong command of qualitative and quantitative methods. Candidates should be fluent in English, experienced with senior stakeholders and concurrent projects, and have mentoring or review experience plus familiarity with Qualtrics or similar tools.

Benefits

  • 25 Days Of Paid Holiday
  • Public Holidays
  • Private Healthcare Insurance
  • Meal Vouchers
  • Learning Budget
  • Well-Being Initiatives
  • Laptop And Work Equipment
  • Flexible Hours
  • Hybrid Work
  • Team Outings And Gatherings
  • Personal Development Plan

Key Skills

UX research planning Qualitative research methods Quantitative research methods Participant recruitment Moderating research sessions Insight synthesis Report writing Stakeholder communication Client relationship management Project delivery management Mentoring junior researchers Establishing research standards Qualtrics or similar survey tools Usability testing Diary studies Survey design Data analysis Presentation skills Cross‑functional collaboration Agile project management Critical thinking Problem solving English fluency

About Global App Testing

Global App Testing provides on-demand crowdtesting across 190+ countries with 120,000+ professional testers using real devices and environments, helping tech teams scale coverage through human-augmented autonomous testing for functional, localization, accessibility and regression needs. 1. We have a vetted tester community, backed by a team that's seen it before. 2. We're extremely flexible with bespoke client requests 3. Client credits that move with the plan, not against it. 4. We provide Human insight, sharpened by AI 5. The team that scopes your engagement stays connected through delivery 6. We are the pioneer of real-world testing

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