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Product Designer / Service Designer, DGB Traineeship [GRIT@Gov]

Ministry Of Energy, Trade And Industry, Singapore šŸ‡øšŸ‡¬ Singapore

Contract

Lead end-to-end design for BizSG across digital channels, using research, service blueprints, journey maps, prototypes, and iterative testing to improve business-facing government services. Collaborate with product managers, engineers, and government agencies to simplify workflows, align stakeholders, support delivery, and maintain consistent, accessible design standards.

Responsibilities

  • Lead end-to-end design for BizSG across digital channels, using research, service blueprints, journey maps, prototypes, and iterative testing to improve business-facing government services. Collaborate with product managers, engineers, and government agencies to simplify workflows, align stakeholders, support delivery, and maintain consistent, accessible design standards.

Requirements

  • A degree or diploma in Human-Computer Interaction, Design, Psychology, Computer Science, or a related discipline is required, along with relevant work experience, including internships, in areas such as public service, business processes, or software and product design. Candidates should demonstrate user-centred research and design skills, clear communication, systems thinking, initiative, and collaboration; experience with Figma and Agile teams is preferred.

Key Skills

User research Service blueprinting Journey mapping Prototyping Figma Agile methodology Design thinking Systems thinking Stakeholder management Communication Collaboration Human‑Computer Interaction UI design Usability testing Wireframing UX design Information architecture Persona development Data analysis Product management basics Problem solving Cross‑functional teamwork User‑centered design

About Ministry Of Energy, Trade And Industry, Singapore

Envisioning Singapore to be a leading global city of enterprise and talent, Ministry of Energy, Trade and Industry (METI) takes the lead to promote economic growth and create good jobs to enable Singaporeans to improve their lives. To enable a competitive and vibrant Singapore economy, we facilitate the development of industry sectors with strong growth potential and fundamentals, enhance access to global markets for Singapore’s goods, services and investments, and provide a good understanding of the current state and outlook of the economy for policy formulation and refinement. METI oversees nine statutory boards/agencies (namely Agency for Science, Technology and Research (A*STAR), Competition and Consumer Commission of Singapore (CCS), Economic Development Board (EDB), Energy Market Authority (EMA), Enterprise Singapore (Enterprise SG), Hotels Licensing Board (HLB), JTC Corporation (JTC), Sentosa Development Corporation (SDC) and Singapore Tourism Board (STB)), and two government

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