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Associate Design Manager

Tetra Tech 🇬🇧 City of London, London, United Kingdom

Hybrid Full-time Senior

Lead multidisciplinary design delivery across complex projects throughout the project lifecycle, ensuring solutions are compliant, safe, buildable, and aligned with client objectives. Manage programme, risk, commercial performance, and stakeholder relationships while developing teams, supporting business growth, and improving design management capability.

Responsibilities

  • Lead and execute end‑to‑end UX research projects and present findings to stakeholders
  • Develop personas, customer journey maps and tools to surface user needs
  • Translate research insights and UX/UI designs into concrete, implementable requirements for development
  • Create functional specifications, user stories, scenarios and acceptance criteria following BDD
  • Collaborate with front‑end and back‑end developers to refine requirements and ensure shared understanding
  • Continuously improve UX research processes, methodologies and design concepts
  • Produce prototypes and conduct user testing to validate designs

Requirements

  • At least 5 years of combined UX/product design experience on complex digital products
  • Minimum 5 years of UX research, interaction design, prototyping and requirements refinement
  • Minimum 5 years of experience with Figma, including component‑based design and design systems
  • Minimum 3 years translating user needs into user stories, scenarios and acceptance criteria
  • Minimum 3 years of interaction design and information architecture for data‑intensive applications
  • Proven experience leading complex research projects for government organisations
  • Knowledge of research tools, survey platforms, usability software and design‑prototype tools
  • Experience with user story mapping, backlog refinement and BDD (Given/When/Then)
  • Familiarity with digital accessibility and WCAG guidelines

Key Skills

UX research User interviews Persona development Customer journey mapping Figma Component‑based design Design systems Prototyping Interaction design Information architecture Behaviour Driven Development (BDD) User story mapping Backlog refinement Usability testing WCAG compliance Collaboration Remote work Hybrid work (3 days onsite) Analytical thinking Planning and organising Result orientation Teamwork

About Tetra Tech

Tetra Tech is the leader in water, environment and sustainable infrastructure, providing high-end technical and engineering services for projects worldwide. With more than 25,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with ScienceÂź to address the entire water cycle, protect and restore the environment, and design sustainable and resilient infrastructure. Tetra Tech est un chef de file mondial dans les domaines de l'eau, de l'environnement et des infrastructures durables, offrant des services techniques et d'ingĂ©nierie de qualitĂ© supĂ©rieure pour des projets Ă  l'Ă©chelle mondiale. GrĂące Ă  ses 25 000 employĂ©s, Tetra Tech propose des solutions optimales aux problĂšmes les plus complexes en utilisant la science d’abord pour rĂ©pondre aux besoins en matiĂšre de cycle de l'eau, en protection et restauration de l'environnement ainsi qu’en conception d’infrastructures durables et rĂ©silientes.

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