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Product Designer

Australia Post 🇦🇺 Melbourne, Victoria, Australia

Full-time

Design and deliver customer-focused digital freight experiences across the full design lifecycle, from discovery and research through concepts, user flows, accessible interfaces, prototypes, testing, and implementation support. Collaborate with product, business, engineering, operations, and research teams to balance customer needs with business priorities and technical feasibility, while contributing to shared design patterns.

Responsibilities

  • Design and deliver customer-focused digital freight experiences across the full design lifecycle, from discovery and research through concepts, user flows, accessible interfaces, prototypes, testing, and implementation support. Collaborate with product, business, engineering, operations, and research teams to balance customer needs with business priorities and technical feasibility, while contributing to shared design patterns.

Requirements

  • Candidates need proven product design experience focused on interaction design and/or user experience design, supported by a demonstrable portfolio and experience designing interfaces, websites, or applications. They should have strong UI design knowledge, experience working with cross-functional teams in Agile environments and complex organisations, and the ability to navigate ambiguity; familiarity with modern design and prototyping tools, web or mobile technologies, accessibility, and user-centred design is also sought.

Benefits

  • Flexible And Hybrid Working Arrangements
  • Growth And Development Opportunities
  • Mentorship
  • Team Member Discounts
  • Flexible Working Policies
  • Leave Options
  • Health And Wellbeing Resources

Key Skills

Interaction design User experience design UI design Agile methodology Cross‑functional collaboration Design research Prototyping User‑centered design Accessibility standards Figma Sketch Adobe XD Wireframing User flows Information architecture Design systems Usability testing Stakeholder communication Problem solving Design critique Visual design Responsive design Design thinking Iteration and feedback loops Collaboration with engineering Product lifecycle management Presentation skills Detail orientation

About Australia Post

Connecting businesses with consumers is the heart of commercial prosperity and the cornerstone of Australia Post's commitment to Australian businesses. As connectivity transforms our lives, Australia Post is evolving to meet the future needs of businesses by providing trusted service solutions in etailing, retailing, communications, financial services and postal. Continuous improvement of these services is our relentless objective. On LinkedIn, Australia Post only collects, uses and stores your personal information that relates to providing information in response to your queries. Without this information, Australia Post will be unable to look into your query. Your personal information may also be disclosed to third party service providers to facilitate this process. Your personal information is managed in accordance with Australia Post’s Privacy Policy. This sets out how you may seek access to and correction of your personal information and how to make complaints. A copy is availab

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