Agoda logo

Senior Product Designer - CEG (Bangkok - Based, Relocation Provided)

Agoda 🇩🇰 1357 København K, Denmark

Full-time Senior

Lead the direction and execution of customer self-service experiences that help resolve booking issues and improve Agoda’s guest booking experience. Conduct discovery and user testing, define product requirements, present design work, and promote cohesive, customer-centered design across products.

Responsibilities

  • Lead the direction and execution of customer self-service experiences that help resolve booking issues and improve Agoda’s guest booking experience. Conduct discovery and user testing, define product requirements, present design work, and promote cohesive, customer-centered design across products.

Requirements

  • Requires at least 6 years of full-time UX or interaction design experience for digital or web-based products, with in-house experience highly preferred. Candidates should be able to lead discovery and ideation, craft sophisticated customer journeys and system-level solutions, communicate effectively, and manage priorities in a fast-paced environment.

Key Skills

User Experience (UX) Interaction Design Customer Journey Mapping Discovery Research User Testing Product Requirements Definition Design Presentation Design System Advocacy Cross‑functional Collaboration Stakeholder Communication Problem Solving Leadership Prioritization Agile Methodology Figma Sketch Adobe XD InVision Wireframing Prototyping Visual Design Responsive Design Data‑Driven Design Complex Journey Design System‑level Solutions Design Thinking

About Agoda

At Agoda, we bridge the world through travel. We aim to make it easy and rewarding for more travelers to explore and experience the amazing world we live in. We do so by enabling more people to see the world for less – with our best-value deals across our 6,000,000+ hotels and holiday properties, 130,000+ flight routes, 360,000+ activities, and more. Agoda was founded in 2005 in Thailand by two lifelong friends with a shared passion for travel. Today, Agoda is part of Booking Holdings [BKNG], and we have more than 7,000 employees from 90 nationalities in offices across Asia Pacific, the Middle East, Europe, and the Americas. In every department – from engineering to customer support – you’ll find that data and technology are at the heart of our culture. There’s never a boring day at Agoda as we aim to make travel hassle-free for everyone. If you’re ready to begin your best journey with us and help us build travel for the world, join us. For properties seeking partnership with Ag

BEFORE YOU APPLY

Make sure your resume makes it through AI screening

Upload your resume

Never miss similar opportunities 🔔

Get notified when new product design jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.