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Senior Product Designer - CEG (Bangkok - Based, Relocation Provided)
Agoda 🇷🇺 Москва, Penovsky District, Russia
Lead the direction and execution of customer self-service experiences that help resolve booking issues and improve Agoda’s guest booking experience. Conduct discovery and user testing, define product requirements, present and document design decisions, and champion cohesive, customer-centric design across products.
Responsibilities
- Lead the direction and execution of customer self-service experiences that help resolve booking issues and improve Agoda’s guest booking experience. Conduct discovery and user testing, define product requirements, present and document design decisions, and champion cohesive, customer-centric design across products.
Requirements
- Requires at least six years of full-time UX or interaction design experience for digital or web-based products; in-house design experience is highly preferred. Candidates should be able to lead discovery and ideation, craft sophisticated customer journeys and system-level solutions, communicate and collaborate effectively, and manage competing priorities in a fast-paced environment.
Key Skills
About Agoda
At Agoda, we bridge the world through travel. We aim to make it easy and rewarding for more travelers to explore and experience the amazing world we live in. We do so by enabling more people to see the world for less – with our best-value deals across our 6,000,000+ hotels and holiday properties, 130,000+ flight routes, 360,000+ activities, and more. Agoda was founded in 2005 in Thailand by two lifelong friends with a shared passion for travel. Today, Agoda is part of Booking Holdings [BKNG], and we have more than 7,000 employees from 90 nationalities in offices across Asia Pacific, the Middle East, Europe, and the Americas. In every department – from engineering to customer support – you’ll find that data and technology are at the heart of our culture. There’s never a boring day at Agoda as we aim to make travel hassle-free for everyone. If you’re ready to begin your best journey with us and help us build travel for the world, join us. For properties seeking partnership with Ag
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