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UX Product Designer, AI & Product Office - Boston, MA or Remote
Optum đşđ¸ Boston, Massachusetts, United States of America
Lead field research with patients and care teams, then design and prototype end-to-end AI-enabled experiences across EHR workflows, SMS, voice, and portals. Partner with product, engineering, clinical, and service design teams to deliver accessible products, measure their impact after launch, and improve them based on user feedback.
Responsibilities
- Lead field research with patients and care teams, then design and prototype end-to-end AI-enabled experiences across EHR workflows, SMS, voice, and portals. Partner with product, engineering, clinical, and service design teams to deliver accessible products, measure their impact after launch, and improve them based on user feedback.
Requirements
- Requires at least seven years of end-to-end digital product design experience, recent healthcare experience in a large, complex organization, and a portfolio demonstrating shipped work and post-launch outcomes. Candidates must have field research experience, practical experience building with AI tools, accessibility knowledge, strong writing and collaboration skills, and working proficiency with Figma or an equivalent tool, GitHub, and AI coding or agent tools.
Benefits
- Comprehensive Benefits Package
- Incentive and Recognition Programs
- Equity Stock Purchase
- 401(k) Contribution
- Career Development Opportunities
Key Skills
About Optum
Weâre evolving health care so everyone can have the opportunity to live their healthiest life. Itâs why we put your unique needs at the heart of everything we do, making it easy and affordable to manage health and well-being. We are delivering the right care how and when itâs needed; providing support to make smarter and healthier choices; and making prescription services easier, while helping you save money along the way. Itâs everything health care should be. Together, for better health. Optum is part of UnitedHealth Group (NYSE: UNH).
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