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UX Designer II, Ops Tech Solution ACES

Amazon 🇺🇸 Nashville, Tennessee, United States of America

Onsite $106,000 - $144,000 Full-time Senior

The designer will apply a consistent visual framework across various media including video, 3D guides, and knowledge articles while managing studio equipment. They will also interpret usage data and user feedback to iterate on designs and improve content effectiveness.

Responsibilities

  • Apply the IT For Me design system consistently across all deliverables (videos, graphics, articles, etc.)
  • Partner with senior designers and technical stakeholders to take briefs from intake to delivery and articulate design decisions
  • Maintain SIM tickets and worklogs, ensuring accurate project tracking
  • Gather, interpret, and act on design feedback and usage data (view metrics, A/B tests, stakeholder input)
  • Create motion and graphic assets in After Effects, Illustrator, and Photoshop; contribute to interactive 3D hardware guides
  • Own studio equipment and inventory, ensuring all gear is shoot‑ready and managing repairs or purchases
  • Produce and edit video content, including interviews and announcements, using Premiere Pro and After Effects
  • Measure content performance, iterate designs based on data, and communicate results to stakeholders

Requirements

  • 3+ years of design experience
  • Portfolio or work samples demonstrating end‑to‑end, user‑centered design solutions
  • Proficiency with Photoshop, Illustrator, Fireworks, InDesign, Premiere Pro, and After Effects
  • Experience planning and executing customer research, either solo or with a UX researcher
  • Advanced knowledge of Adobe Creative software (Premiere, After Effects, Photoshop/InDesign)
  • Familiarity with 3D tools such as 3D Studio Max, Maya, Zbrush, Substance, Unreal, Blender
  • Basic HTML, CSS, or JavaScript knowledge

Benefits

  • Base salary range: $106,000 – $144,000 annually
  • Sign‑on payments and RSUs
  • Comprehensive health insurance (medical, dental, vision, prescription, life & AD&D)
  • Employee Assistance Program and mental health support
  • Flexible Spending Accounts and adoption/surrogacy reimbursement
  • 401(k) matching
  • Paid time off and parental leave
  • Additional Amazon benefits listed on the company website

Key Skills

User Experience Design Visual Design Motion Design 3D Design Adobe Photoshop Adobe Illustrator Adobe After Effects Adobe Premiere Pro InDesign Fireworks 3D Studio Max Maya Zbrush Substance Unreal Engine Blender HTML CSS JavaScript Design Systems User Research A/B Testing Data‑Driven Design Studio Equipment Management Project Management Cross‑functional Collaboration Communication Problem Solving Agile Methodology

About Amazon

Ops Tech Solutions' ACES team, under the IT For Me brand, creates visual‑driven content that simplifies technology through a unified design system across multiple media formats.

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