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UX Designer

Vitens Solutions Remote (🇳🇱 Arnhem, Gelderland, Netherlands)

Remote $5,877 - $5,877 Full-time

Improve online self-service journeys by using customer data, feedback, and research to identify problems, design solutions, and test their effectiveness. Collaborate with channel specialists, content experts, analysts, and developers to implement accessible designs and contribute to the UX design system.

Responsibilities

  • Translate customer needs, insights and requirements into user flows, screens and prototypes for online self‑service processes
  • Collaborate with channel managers and external development teams to implement and test UX designs
  • Maintain accessibility standards for diverse user groups
  • Analyze user experience data and propose UX improvements
  • Plan and conduct user research, testing and digital experiments
  • Contribute to the creation and maintenance of a UX design system

Requirements

  • HBO (higher professional education) level or equivalent
  • Several years of experience as a UX or Interaction Designer
  • Proficiency with design and prototyping tools (e.g., Figma)
  • Experience with digital behavior analysis tools (e.g., Hotjar)
  • Knowledge of digital accessibility and WCAG standards
  • Ability to work in multidisciplinary Scrum teams
  • Strong communication and data‑driven design skills

Benefits

  • Salary up to €5,877 gross per month (based on 40‑hour week)
  • Flexible working budget of 16.51% on top of salary (including holiday pay and year‑end bonus)
  • Possibility to work from home
  • 31.5 vacation days (flexible)
  • €1,000 development budget
  • Pension scheme and vitality program

Key Skills

Figma Hotjar User Research Usability Testing Prototyping Wireframing UX Design System Interaction Design Accessibility (WCAG) Data‑Driven Design Scrum/Agile Collaboration with Developers Stakeholder Management Service Design Analytical Thinking Communication Problem Solving

About Vitens Solutions

Vitens Solutions is toonaangevend op het gebied van wateronderzoek. Als onderdeel van Vitens, het grootste drinkwaterbedrijf in Nederland, biedt Vitens Solutions innovatieve oplossingen voor het analyseren van water. Met een team van experts en geavanceerde technologieën doen we in het hypermoderne laboratorium van Vitens 24/7 onderzoek. Van het nemen van monsters van drinkwater, industriewater of afvalwater tot het analyseren ervan. Bij Vitens Solutions ontzorgen wij u van A tot Z.

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