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Product Designer Usability & Customer Research
Glassbox Ltd. 🇮🇱 Petah Tikva, Petah Tikva Subdistrict, Israel
The role involves conducting customer research to identify usability pain points and designing intuitive workflows to improve platform adoption. You will partner with engineering teams to implement design fixes and establish a scalable research repository for the organization.
Responsibilities
- The role involves conducting customer research to identify usability pain points and designing intuitive workflows to improve platform adoption. You will partner with engineering teams to implement design fixes and establish a scalable research repository for the organization.
Requirements
- Candidates must have 5+ years of experience in product design for enterprise B2B SaaS with a strong portfolio in complex product design. Proficiency in Figma, prototyping, and various research methodologies is required, along with the ability to translate complex data into actionable insights.
Key Skills
About Glassbox Ltd.
Glassbox is a leading AI-driven platform that captures, analyzes and optimizes user interactions across all digital channels, including web and mobile. Trusted by the world’s top enterprises in highly regulated industries, Glassbox helps organizations enhance digital experiences, improve brand loyalty and drive revenue growth. By providing 100% user session capture, real-time alerts and AI-powered insights, Glassbox empowers businesses to identify and resolve customer challenges, ensure accessibility and prevent fraud attacks. Industry leaders such as Citi Bank, SoFi and Credit.com rely on Glassbox to transform data into actionable decisions. To learn more, visit www.glassbox.com.
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