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Staff Product Designer, Product Infrastructure

Valon 🇺🇸 United States of America

$197,000 - $232,000 Full-time Staff

Lead end-to-end design for foundational platform capabilities, reusable patterns, and the design system, helping product teams deliver consistent, high-quality work faster. Shape product strategy through user research and cross-functional collaboration, while mentoring designers and partners and developing scalable tools for mortgage servicing teams.

Responsibilities

  • Lead end-to-end design for foundational platform capabilities, reusable patterns, and the design system, helping product teams deliver consistent, high-quality work faster. Shape product strategy through user research and cross-functional collaboration, while mentoring designers and partners and developing scalable tools for mortgage servicing teams.

Requirements

  • Requires at least 3 years of product design experience, preferably in a direct-to-consumer fintech environment, and a portfolio demonstrating strong design fundamentals, systems thinking, and user-centered problem solving. Candidates should have experience shipping and iterating on end-to-end products, be comfortable navigating ambiguity, and bring strong communication, organization, collaboration, and attention to detail.

Benefits

  • Equity
  • 401(k)
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Daily Lunch
  • Dinner
  • Commuter Benefits
  • Learning And Development Opportunities
  • Flexible Paid Time Off
  • Sick Days
  • Company Holidays
  • Paid Parental Leave
  • Team And Company Outings

Key Skills

Product design Design systems Reusable pattern creation User research Cross‑functional collaboration Mentoring designers Scalable tool development Fintech domain knowledge UI/UX design Systems thinking User‑centered problem solving Prototyping Wireframing High‑fidelity mockups Design strategy Communication Organization Attention to detail Ambiguity navigation Stakeholder management

About Valon

Valon is building the AI-native operating system for mortgage servicing. Mortgage servicing is the long-running work behind every home loan: processing payments, managing escrow, taxes and insurance, reporting to investors, and helping homeowners. It is critical financial infrastructure, yet much of it still runs on systems built before the internet. We spent six years running our own mortgage servicer on ValonOS, proving what an AI-native system can do in one of the most regulated industries in the country. We then sold our servicing business and opened ValonOS to the industry. ValonOS brings servicing data, accounting, workflows, reporting, and compliance into one contextual layer and system of record. People and AI agents work from the same source of truth and within the same guardrails, so teams can deploy AI to perform real work safely. Ditto is the AI agent native to ValonOS. It handles homeowner communications, escrow analysis, complaint research, payment reallocations, and

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