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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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Senior Graphic Designer – CRM & Customer Communications

Big Ticket 🇦🇪 Abu Dhabi, United Arab Emirates

Full-time Senior

Lead end-to-end creative development for CRM communications across email, WhatsApp, campaigns, and automated customer journeys, ensuring work is on-brand, accurate, and commercially effective. Build reusable templates and design systems, collaborate with CRM and Marketing teams, and improve creative performance using customer insights and A/B testing.

Responsibilities

  • Lead end-to-end creative development for CRM communications across email, WhatsApp, campaigns, and automated customer journeys, ensuring work is on-brand, accurate, and commercially effective. Build reusable templates and design systems, collaborate with CRM and Marketing teams, and improve creative performance using customer insights and A/B testing.

Requirements

  • A bachelor's degree or higher in Graphic Design, Arts, Communications, or Marketing is required, along with relevant graphic design experience and a portfolio demonstrating CRM and marketing communications. The role requires expert Adobe Creative Suite skills, advanced Figma proficiency, experience with CRM platforms such as XtremePush or Brevo, and strong responsive design, branding, communication, and project management capabilities.

Key Skills

Graphic design CRM communications Email design WhatsApp marketing Campaign design Customer journey mapping Adobe Creative Suite Figma Responsive design Design systems Template creation A/B testing Data‑driven design Project management Collaboration Branding Copywriting basics Attention to detail

About Big Ticket

Since 1992, Big Ticket LLC has been offering huge cash prizes and dream cars, creating unforgettable experiences for our customers. Our monthly guaranteed draws give participants the chance to win massive cash prizes, luxury cars, and more, with millions of dirhams awarded to lucky winners every month. At Big Ticket, we’re more than just a raffle; we create moments of hope, joy, and excitement for people around the world. With a mission to turn dreams into reality through exciting games and entertainment and make every draw an event to remember. Join our growing community and become part of The Big Ticket LLC family. Embark on an exciting journey where your passion and creativity will help make dreams come true for our customers. We value our team members and are always looking for individuals who want to grow, contribute, and thrive in a supportive and dynamic environment. Follow us for the latest updates on draws, winner stories, and exclusive offers.

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