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UX Researcher

Carrier 🇺🇸 Florida, United States of America

Onsite $79,000 - $158,000 Full-time

The researcher will conduct qualitative and quantitative studies in operational environments to translate user insights into intuitive product experiences. They will collaborate with cross-functional teams to design user-centered components that align with business goals and accessibility standards.

Responsibilities

  • The researcher will conduct qualitative and quantitative studies in operational environments to translate user insights into intuitive product experiences. They will collaborate with cross-functional teams to design user-centered components that align with business goals and accessibility standards.

Requirements

  • Candidates must hold a bachelor's degree in design or HCI and possess at least 5 years of experience in digital product development. Preferred qualifications include experience in supply chain, logistics, or pharmaceutical industries and proficiency in modern design and AI tools.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Wellness incentives
  • Retirement benefits
  • Paid vacation
  • Paid sick days
  • Paid personal leave
  • Paid holidays
  • Birth and adoption leave
  • Parental leave
  • Family and medical leave
  • Bereavement leave
  • Jury duty leave
  • Military leave
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Accidental death and dismemberment insurance
  • Health savings account
  • Health care spending account
  • Dependent care spending account
  • Tuition assistance

Key Skills

Qualitative research Quantitative research User interviews Surveys Usability testing User‑centered design Accessibility standards Human‑computer interaction Industrial design background Supply chain domain knowledge Pharmaceutical domain knowledge Modern design tools AI‑assisted design tools Cross‑functional collaboration Data analysis

About Carrier

Carrier is a global leader in intelligent climate and energy solutions, pioneering sustainable innovations in climate technologies. Founded by Willis Carrier, the inventor of modern air conditioning, we have been shaping industries and enhancing lives for more than a century. With approximately 48,000 employees across 160 countries and more than 35 trusted brands, Carrier serves customers through four business segments: Climate Solutions Americas, Climate Solutions Europe, Climate Solutions Asia Pacific, Middle East & Africa and Climate Solutions Transportation. Our solutions enable healthier, more efficient and more sustainable environments in homes and buildings, and help ensure the safe transportation of food, medicine and vaccines. Grounded in our purpose—we continue to lead through relentless innovation and a deep commitment to customer success, delivering cutting-edge solutions that bring comfort, safety and sustainability to life. Carrier. For the World We Share.

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