Staff Product Designer - iFood Pago

The Staff Product Designer will dedicate 80% of their time to developing intuitive, user-centered product solutions while spending 20% mentoring and elevating the technical quality of the design team. They will act as a strategic partner to Design Managers, facilitating stakeholder alignment and ensuring design excellence across the product ecosystem.

Responsibilities

• Spend ~80% of time developing user‑centered product solutions and 20% elevating the design team's technical quality
• Partner with Design Managers to advance team growth, people development, and product outcomes
• Facilitate alignment between Design, stakeholders, and product objectives
• Maintain a holistic view of the user journey and work with cross‑functional teams to identify and implement ecosystem improvements
• Balance strategic thinking with tactical execution to ensure high‑quality deliverables
• Develop and mentor designers' hard skills for continuous technical growth
• Contribute to achieving Design OKRs and overall company goals
• Question requests with a focus on results, innovation, and speed
• Assess risks and opportunities, providing actionable recommendations that consider design, business, product, and engineering perspectives
• Define and evolve design patterns and systems that increase team efficiency

Requirements

• Advanced expertise in user research methods to inform design decisions
• Excellent proficiency with prototyping, facilitation, and digital collaboration tools
• Extensive experience designing functional, visually refined interfaces with strong usability focus
• Proven technical leadership and ability to mentor designers at various levels
• Solid foundation in usability and user experience principles with technical rigor
• Deep experience in end‑to‑end discovery and delivery cycles for products
• Analytical skill to use data for breaking down complex problems and grounding solutions
• Maturity to prioritize work balancing urgency and quality in a fast‑moving environment
• Strong empathy for users and ability to act as a bridge between user needs and business goals
• Proactive attitude, high adaptability to change, and ability to influence stakeholders in complex settings
• Experience defining and evolving design standards that improve process efficiency
• Ability to navigate long‑term strategy and tactical execution
• Effective communication, active listening, and collaborative mindset

Key Skills