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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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Lead UX Researcher

Taylor & Francis Group 🇬🇧 Vale of White Horse, Oxfordshire, England, United Kingdom

Full-time Lead

Lead generative and evaluative research across the product lifecycle, translating user insights and quantitative evidence into actionable recommendations that shape product priorities and digital experiences. Collaborate with multidisciplinary teams on design exploration and prototyping, while developing research practices, coaching colleagues, and championing inclusive, ethical, evidence-led design.

Responsibilities

  • Lead generative and evaluative research across the product lifecycle, translating user insights and quantitative evidence into actionable recommendations that shape product priorities and digital experiences. Collaborate with multidisciplinary teams on design exploration and prototyping, while developing research practices, coaching colleagues, and championing inclusive, ethical, evidence-led design.

Requirements

  • Candidates should have strong UX research experience with complex digital products, deep qualitative research expertise, mixed-methods capability, and a record of influencing product or strategic decisions. They should also understand product discovery, work effectively in multidisciplinary teams, contribute practically to design and prototyping, and communicate and facilitate research insights effectively.

Benefits

  • Flexible Working
  • Annual Leave
  • Birthday Leave
  • Discretionary Holiday Season Leave
  • Paid Volunteering Days
  • Private Medical Insurance
  • Employee Assistance Programme
  • Share Match Plan
  • Pension Scheme
  • Life Assurance
  • Optical Care
  • Medical Care

Key Skills

UX research Generative research Evaluative research Quantitative analysis Qualitative research Mixed‑methods research User interview techniques Service blueprinting Persona development User journey mapping Design prototyping Collaboration with multidisciplinary teams Research practice development Coaching and mentorship Inclusive design advocacy Ethical research standards Communication of insights Strategic recommendation formulation

About Taylor & Francis Group

Taylor & Francis Group partners with researchers, scholarly societies, universities and libraries worldwide to bring knowledge to life. As one of the world’s leading publishers of scholarly journals, books, ebooks and reference works our content spans all areas of Humanities, Social Sciences, Behavioural Sciences, Science, and Technology and Medicine. From our network of offices in Oxford, New York, Philadelphia, Bangalore, Melbourne, Singapore, Beijing, Tokyo, Stockholm, New Delhi and Cape Town, Taylor & Francis staff provide local expertise and support to our editors, societies and authors and tailored, efficient customer service to our library colleagues. Taylor & Francis Group publishes more than 2,500 journals and over 5,000 new books each year, with a books backlist of approximately 130,000 specialist titles. We are providers of quality information and knowledge that enable our customers to perform their jobs efficiently, continue their education, and help contribute to the ad

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