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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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UX Researcher

Priceline 🇨🇦 Toronto, Ontario, Canada

$100,000 - $115,000 (CAD) Full-time

Conduct all stages of UX research to uncover customer needs and drive product improvements through actionable insights. Advocate for research integration into the product lifecycle while collaborating with stakeholders to inform long-term roadmaps.

Responsibilities

  • Conduct all stages of UX research to uncover customer needs and drive product improvements through actionable insights. Advocate for research integration into the product lifecycle while collaborating with stakeholders to inform long-term roadmaps.

Requirements

  • Requires 3-5 years of UX research experience and a bachelor's degree, with a master's degree highly preferred. Candidates must possess a strong research portfolio and experience with qualitative methodologies and data analysis tools.

Benefits

  • Health and wellness coverage
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Mental health resources
  • Paid time off
  • Holidays
  • Priceline Pause reset week
  • Paid volunteer days
  • Parental leave
  • Dependent care support
  • Family support resources
  • Summer Fridays
  • Retirement plans
  • Life insurance
  • Disability coverage
  • Travel discounts
  • Tuition support
  • Legal support
  • Pet benefits

Key Skills

User research Qualitative research methods Interviewing Usability testing Surveys and questionnaires Data analysis Research synthesis Persona creation Journey mapping Stakeholder communication Presentation skills Research portfolio development Statistical analysis tools User testing platforms (e.g., Lookback, UserTesting) Design thinking Collaboration with product teams Problem framing Insight generation Report writing Cross‑functional collaboration

About Priceline

Priceline, part of Booking Holdings Inc., has been a leader in online travel for over 25 years. Through our innovative technology, we make travel affordable and accessible for all, helping millions of travelers each year experience the moments that matter most. Whether it’s a much-needed getaway, wedding, reunion, graduation, or rooting on a favorite team—those are the moments that nobody should miss out on. We welcome people who are at the top of their game, who want to learn and grow with others and who take their work seriously – but not themselves. We’re building an inclusive and uniquely talented team to make sure our customers can be there for all of life’s important moments. Come join us!

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