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You will support the execution of qualitative and quantitative user research across various e-commerce touchpoints to identify customer needs and friction points. Additionally, you will synthesize research findings into actionable recommendations and collaborate closely with designers and product managers to inform product decisions.
Responsibilities
- You will support the execution of qualitative and quantitative user research across various e-commerce touchpoints to identify customer needs and friction points. Additionally, you will synthesize research findings into actionable recommendations and collaborate closely with designers and product managers to inform product decisions.
Requirements
- The role requires 1-2 years of professional experience in a business or research environment and hands-on experience with user research methods. Candidates must possess strong analytical skills, fluent Polish and English proficiency, and a proactive approach to project management.
Benefits
- Flexible working hours
- Remote work days
- Medical package
- Sports package
- Lunch package
- Insurance
- Purchase vouchers
- English classes
- Training budget
- Volunteering day off
- Social events
Key Skills
About Allegro
Allegro is the most popular shopping platform in Poland and the largest e-commerce platform of European origin. We operate a marketplace model which means that customers can buy whatever they need from over 135,000 merchants, who can list an unlimited number of offers on our platform. We offer products in all key categories including Automotive, Fashion, Home&Garden, Electronics, Books and Collectibles, Kids or Health and Beauty. Each month, 22 million customers visit our platform, which is equivalent to almost 80% of all Internet users in Poland. They can choose from over 250m offers at the most attractive prices with maximum convenience including fast and free deliveries under the Allegro Smart! programme, modern financial services (Allegro Pay), as well as Polandâs widest 50k pickup points network. In 2019 we celebrated the 20th anniversary of Allegro in Poland. For over two decades, we have been serving consumers and promoting the idea of entrepreneurship in one of the most innov
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