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Process Design Manager

Bank Of America 🇺🇸 Chandler, Arizona, United States of America

Full-time Manager

Manage complex process transformation and continuous improvement initiatives, aligning process design with strategic goals while improving efficiency, quality, controls, and sustainability. Translate operational workflows into normalized process objects, maintain process and capability taxonomies, and coordinate business, operations, architecture, and technology partners on future-state solutions.

Responsibilities

  • Manage complex process transformation and continuous improvement initiatives, aligning process design with strategic goals while improving efficiency, quality, controls, and sustainability. Translate operational workflows into normalized process objects, maintain process and capability taxonomies, and coordinate business, operations, architecture, and technology partners on future-state solutions.

Requirements

  • Candidates should have experience defining and maintaining business process objects, collaborating with and influencing senior executives, and working across business and technology domains. Agile delivery and software testing experience are required; a background in computer science, data science, or enterprise architecture and an MBA or at least five years of relevant technology-change leadership experience are preferred.

Benefits

  • Physical Wellness Support
  • Emotional Wellness Support
  • Financial Wellness Support
  • Flexible Benefits

Key Skills

Process design Business process modeling Process transformation Continuous improvement Efficiency optimization Quality assurance Control frameworks Sustainability considerations Process taxonomy management Capability taxonomy maintenance Cross‑functional coordination Stakeholder collaboration Agile delivery Software testing Computer science fundamentals Data science basics Enterprise architecture concepts MBA-level business acumen Executive influencing Change leadership

About Bank Of America

Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading. This LinkedIn company page is moderated. For more information, please visit: https://bit.ly/32FDdQr. For account issues, please visit: https://bit.ly/2GeTIeP.

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