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Lead high-stakes research for a product area, combining qualitative and quantitative methods to inform strategy, roadmap decisions, and executive planning. Build domain expertise, mentor researchers, establish research practices and AI guardrails, and ensure research is ethical and influential.
Responsibilities
- Lead high-stakes research for a product area, combining qualitative and quantitative methods to inform strategy, roadmap decisions, and executive planning. Build domain expertise, mentor researchers, establish research practices and AI guardrails, and ensure research is ethical and influential.
Requirements
- Requires 8â10+ years of high-impact UX research experience, a degree in a related field or equivalent experience, and strong mixed-methods research expertise. Candidates should demonstrate domain authority, executive influence, strategic product impact, and experience mentoring researchers and improving research operations.
Key Skills
About Manychat
Most brands are still treating social like a billboard. Post something. Wait. Hope it converts. Meanwhile, the real action is happening somewhere else entirely... In the comments. In the DMs. In the follow-ups most teams never send. Manychat is the platform behind conversational growth. We help creators, brands, and teams capture attention from comments and messages, respond instantly (without burning out,) and turn conversations into leads, customers, and repeat buyers. Social has changed. Attention is fragmented, and response speed is now a huge competitive advantage. The gap between engagement and revenue is what happens after someone interacts. And that's the gap we help close. Most tools are still built for posting. Weâre built for what happens next. What we believe: 1. The most valuable moment on social is right after someone engages. 2. Automation is infrastructure. 3. You donât need more reach if youâre leaking the attention you already have. 4. Conversations are where t
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