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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-ExupĆ©ry

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Senior UX Researcher, Synthetic Audiences

Resmed šŸ‡¦šŸ‡ŗ Sydney, New South Wales, Australia

Full-time Senior

Develop, maintain, evaluate, and responsibly apply synthetic audience capabilities and AI insight agents, ensuring outputs are evidence-grounded, useful, and appropriately bounded. Partner with research, product, engineering, and AI teams to shape and support these tools, while creating guidance and training that help stakeholders use them effectively.

Responsibilities

  • Develop, maintain, evaluate, and responsibly apply synthetic audience capabilities and AI insight agents, ensuring outputs are evidence-grounded, useful, and appropriately bounded. Partner with research, product, engineering, and AI teams to shape and support these tools, while creating guidance and training that help stakeholders use them effectively.

Requirements

  • The role calls for a highly autonomous senior UX researcher with strong methodological judgment, customer empathy, and the ability to assess AI-generated outputs for evidence quality, bias, context, and overclaiming. Candidates should have hands-on experience building AI agents, automations, simulations, or research tools and be able to collaborate across research, product, engineering, and data science teams.

Key Skills

UX research Methodological judgment Customer empathy AI‑generated output evaluation Bias assessment Evidence quality assessment Synthetic audience development AI agents creation Automation Simulation tools Research tool development Cross‑functional collaboration (research, product, engineering, data science) Guidance and training creation Stakeholder communication Data analysis User testing Problem solving Independent work Technical writing

About Resmed

We believe shaping a better world starts with better sleep and breathing, which is why we pioneer innovative solutions to help millions of people in more than 140 countries around the world live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective.

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