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Digital Product Designer - Digital and Technology Partners - Onsite/Hybrid

Mount Sinai Health Systems 🇺🇸 New York, New York, United States of America

Hybrid Full-time

The Digital Product Designer will collaborate with product managers to conduct user research and translate insights into actionable opportunities for patients, providers, and staff. They will also execute service design by creating personas, journey maps, and service blueprints while reviewing digital product designs in collaboration with vendors.

Responsibilities

  • The Digital Product Designer will collaborate with product managers to conduct user research and translate insights into actionable opportunities for patients, providers, and staff. They will also execute service design by creating personas, journey maps, and service blueprints while reviewing digital product designs in collaboration with vendors.

Requirements

  • Candidates must have a Bachelor's degree and at least four years of related experience, with a strong preference for 1-2 years of direct digital product design experience. Proficiency in design and collaboration tools like Figma, Mural, and Atlassian products is required, along with high-agency and analytical qualities.

Key Skills

Figma Mural Atlassian Jira Atlassian Confluence User research Service design Persona creation Journey mapping Service blueprinting Digital product design Collaboration with vendors Analytical thinking High agency Prototyping Interaction design UI design Stakeholder communication Problem solving Design thinking

About Mount Sinai Health Systems

The Mount Sinai Health System is an integrated health system committed to providing distinguished care, conducting transformative research, and advancing biomedical education. Structured around seven hospital campuses and a single medical school, the Health System has an extensive ambulatory network and a range of inpatient and outpatient services—from community-based facilities to tertiary and quaternary care. WHO WE ARE We are compassionate collaborators—48,000 strong—working to heal, teach, and advance medicine in New York City and throughout the world. WHAT WE BELIEVE We believe in challenging the status quo. Forging a new pathway in clinical excellence is only possible by putting the patient at the center of the experience. WHY WORK WITH US Here, innovation is valued and collaboration is integral. Mount Sinai is full of friendly, helpful people who share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home—culturally, ethni

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