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The HCD Manager will lead qualitative research, user journey mapping, and usability testing to ensure product intuitiveness and safety. They will also facilitate cross-functional workshops and mentor the design team to scale human-centered practices.
Responsibilities
- The HCD Manager will lead qualitative research, user journey mapping, and usability testing to ensure product intuitiveness and safety. They will also facilitate cross-functional workshops and mentor the design team to scale human-centered practices.
Requirements
- Candidates must have a Bachelor's or Master's degree in a design or psychology-related field and 3 to 6+ years of professional experience in HCD or UX research. Proficiency in prototyping tools and knowledge of accessibility standards like WCAG and Section 508 are required.
Key Skills
About Wrs Health
More than just a cloud-based EHR & Practice Management software. At WRS Health, our commitment to helping physicians find balance in their roles, as healer, business owner, and human being, informs everything we do. Thatâs why weâve developed systems and processes that simplify and automate the operational tasks of running a practice, resulting in business growth, so you can focus your time and energy on patient care. Our tools are designed to electronically manage both clinical and billing information with ease and efficiency. Each module within the EHR interconnects to ensure practice success and optimization, starting at the very first patient interaction. We also offer services, such as Virtual Front Desk Assistant, MIPS Management, and Revenue Cycle Management, that support practices in the automation and the redistribution of tasks to qualified personnel. With some EHRs, hands-on support ends when implementation is complete. That is not the case at WRS Health. We continual
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