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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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UX Researcher

Xtb 🇵🇱 Warszawa, 83-433 Nowe Polaszki, Poland

$11,500 - $14,600 Full-time

Develop and implement research strategies, independently conduct qualitative and quantitative evaluative and exploratory research, and translate findings into actionable design and product recommendations. Coordinate research activities across teams, maintain research tools and repositories, analyze customer feedback, and communicate insights throughout the organization.

Responsibilities

  • Develop and implement research strategies, independently conduct qualitative and quantitative evaluative and exploratory research, and translate findings into actionable design and product recommendations. Coordinate research activities across teams, maintain research tools and repositories, analyze customer feedback, and communicate insights throughout the organization.

Requirements

  • Requires at least five years of UX research experience, with documented qualitative and quantitative research on B2C products; fintech, banking, investment, or multi-market mobile app experience is an advantage. Candidates should be able to triangulate data, use basic AI research tools, coordinate research, produce clear reports and metrics, collaborate effectively, and have English proficiency at B2 or higher.

Benefits

  • Training Budget for Courses and Conferences
  • Extra Day Off on Your Birthday
  • Extra Day Off for Parents
  • Equipment Tailored to Your Needs
  • Private Medical Care
  • Group Insurance
  • English E-Learning Platform
  • Benefits Platform
  • Wellbeing Platform
  • Remote Work Option

Key Skills

UX Research Qualitative Research Quantitative Research Survey Design Usability Testing Data Analysis Research Strategy Development Stakeholder Communication Report Writing Metrics Definition Collaboration with Design and Product Teams Basic AI Research Tools B2C Product Knowledge Fintech Experience English Proficiency (C1+) Cross‑functional Coordination Presentation Skills Research Repository Management Insight Synthesis

About Xtb

XTB empowers people worldwide to make their money work smarter and safer. Our investment app helps close to 3 million people achieve their financial goals. With XTB investment app, customers can invest in stocks and ETFs, create personalized investment plans and trade CFDs on indices, currencies, commodities and cryptocurrencies. They can also earn interest on uninvested funds and manage online and in-store payments, along with ATM withdrawals in multiple currencies, using the eWallet. XTB investment app is a top destination for investing, market analysis and education. We offer an extensive library of educational materials, videos, webinars and courses to help our customers become better investors, irrespective of their trading experience. Our customer service team provides support in 20 languages and is available 24/5 via email, chat or phone. With offices in Europe, Latin America, the Middle East, and Asia, XTB is a trusted employer for over 1,300 people, with more than 40% focuse

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