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Lead qualitative and quantitative research into complex customer and product questions, translating findings into insights that influence product decisions, priorities, and strategy. Build and improve Research Operations, coach Product Designers, and connect research across teams to make insights accessible and scalable.
Responsibilities
- Lead qualitative and quantitative research into complex customer and product questions, translating findings into insights that influence product decisions, priorities, and strategy. Build and improve Research Operations, coach Product Designers, and connect research across teams to make insights accessible and scalable.
Requirements
- The role requires deep qualitative expertise, strong quantitative research skills, and experience researching both complex B2B or expert experiences and consumer experiences. Candidates should have a track record of influencing product strategy, synthesizing and communicating complex evidence, coaching others in research, and building Research Operations in ambiguous environments.
Key Skills
About Parloa
Parloa empowers global enterprises to build, train and manage agentic AI solutions for premier customer experiences. Founded by Malte Kosub and Stefan Ostwald, Parloa began with the belief that great conversations develop relationships, a principle that still guides how the company builds technology today.
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