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Lead hands-on qualitative and quantitative research to inform product strategy and decision-making for AI-powered customer experiences. Establish and evolve research operations to scale research practices and enable product designers to conduct high-quality studies independently.
Responsibilities
- Lead hands-on qualitative and quantitative research to inform product strategy and decision-making for AI-powered customer experiences. Establish and evolve research operations to scale research practices and enable product designers to conduct high-quality studies independently.
Requirements
- Requires deep expertise in mixed-method research and a proven track record of influencing product strategy in complex B2B or consumer environments. Candidates must demonstrate strong synthesis skills and experience in building research operations within fast-moving, ambiguous settings.
Benefits
- Equal opportunity employer
- Global enterprise exposure
- Impactful work on agentic AI
Key Skills
About Parloa
Parloa empowers global enterprises to build, train and manage agentic AI solutions for premier customer experiences. Founded by Malte Kosub and Stefan Ostwald, Parloa began with the belief that great conversations develop relationships, a principle that still guides how the company builds technology today.
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