Make sure your resume makes it through AI screening. Most resumes get filtered by AI before a human sees them.
UX Designer (CRM & Colleague Experience)
Handelsbanken đŹđ§ City of London, London, United Kingdom
Design end-to-end colleague experiences across Salesforce CRM and related platforms, translating user needs and operational challenges into workflows, journeys, prototypes, and detailed designs. Partner with product, technology, and business teams from discovery through delivery, supporting implementation and improving design standards and colleague productivity.
Responsibilities
- Design end-to-end colleague experiences across Salesforce CRM and related platforms, translating user needs and operational challenges into workflows, journeys, prototypes, and detailed designs. Partner with product, technology, and business teams from discovery through delivery, supporting implementation and improving design standards and colleague productivity.
Requirements
- Candidates should have significant experience designing complex digital products or services from discovery through live release, with strong expertise in UX, interaction, information architecture, and service design. They should be skilled in stakeholder collaboration, facilitation, prototyping, and Figma; experience in regulated industries is highly desirable, while Salesforce or similar CRM experience is advantageous.
Key Skills
About Handelsbanken
We are Europe's safest commercial bank, with roots in local communities throughout Sweden, the Netherlands, Norway, and the UK. Across a range of digital and physical meeting places, our branch teams offer âup close and personalâ financial advice and solutions, based on customersâ individual needs. In this way, we aim to forge lasting relationships with satisfied private and corporate customers, helping us grow steadily through word of mouth. Our way of doing business is based on trust and respect, both for our customers and our 12,000 employees. Wherever colleagues move around our business, they enjoy everyday responsibility and the power to decide on the questions they are closest to - all within an open, cooperative culture. By running our bank prudently, we can contribute to the financial strength of our customers, employees and wider society, whatever the economic conditions. And by using our influence as a lender, an investor and a global business, we can make wide-ranging diff
BEFORE YOU APPLY
Make sure your resume makes it through AI screening Most resumes get filtered by AI before a human sees them.
Drag your resume here
or click to upload
(PDF only, max 20MB)
Upload your resume
Never miss similar opportunities đ
Get notified when new UI/UX Design jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.