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Senior Product Designer II, CRM

Compass 🇺🇸 Boston, Massachusetts, United States of America

$147,400 - $163,800 Full-time Senior

Design scalable CRM workflows and AI-powered experiences for real estate agents, covering contact management, lead nurturing, communications, automation, and reporting. Collaborate with product, engineering, data, AI, and operations teams to research, prototype, test, document, and deliver intuitive solutions across the Home Platform.

Responsibilities

  • Design scalable CRM workflows and AI-powered experiences for real estate agents, covering contact management, lead nurturing, communications, automation, and reporting. Collaborate with product, engineering, data, AI, and operations teams to research, prototype, test, document, and deliver intuitive solutions across the Home Platform.

Requirements

  • Requires 7+ years of product design experience, ideally in CRM, SaaS, workflow, or enterprise software, and a portfolio demonstrating systems thinking and complex end-to-end design across web and mobile. Candidates should be proficient in Figma and prototyping, collaborate effectively with product and engineering teams, and be able to balance user needs, business goals, and technical constraints; AI product experience is highly desirable.

Benefits

  • Incentive Programs
  • Cash Bonuses
  • Equity
  • Commissions
  • Paid Vacation
  • Paid Holidays
  • Sick Time
  • Parental Leave
  • Recharge Leave
  • Medical Insurance
  • Telehealth
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Flexible Spending Accounts
  • Commuter Program
  • Life Insurance
  • Disability Insurance
  • New Parent Support
  • Fertility Benefits
  • Caregiver Referral Network
  • Employee Assistance Program
  • Pet Insurance

Key Skills

Figma prototyping interaction design usability testing AI product experience CRM workflow design SaaS product design enterprise software design web design mobile design design systems user research synthesis cross‑functional collaboration product thinking visual communication wireframing user‑centered design Agile methodology design documentation problem solving communication skills stakeholder management high‑fidelity mockups responsive design design critique information architecture AI‑enabled features workflow automation

About Compass

We have a clear vision of who we are and what we want to do for our clients, ourselves, and the world we share. While the focus of that vision is helping people buy and sell their homes, the scope is far greater. It's why we're unlike any other real estate company. It's the heart of Prudential California Realty. Our Mission Building dreams. Serving communities. Changing lives. Our Values Exceed expectations Commit to shared financial success Stand for integrity Pursue innovation Act with passion Protect the planet Embrace diversity Owned by Berkshire Hathaway - strong financial foundation. Well-run company.

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