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UX Researcher

Zoro.com 🇺🇸 Chicago, Illinois, United States of America

$78,900 - $131,600 Full-time Mid-level

Plan and conduct user research using methods such as concept studies, diary studies, usability tests, and surveys; create research materials and coordinate participant recruitment and study logistics. Synthesize findings into actionable insights for design, product, and engineering teams, and collaborate with senior and lead researchers on complex studies and stakeholder presentations.

Responsibilities

  • Plan and conduct user research using methods such as concept studies, diary studies, usability tests, and surveys; create research materials and coordinate participant recruitment and study logistics. Synthesize findings into actionable insights for design, product, and engineering teams, and collaborate with senior and lead researchers on complex studies and stakeholder presentations.

Requirements

  • A degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, Information Science, or a similar field is required, along with at least three years of industry experience as a UX Researcher. Candidates should have experience gathering feedback from customers or end users and strong written and presentation skills; occasional on-site B2B research and domestic travel may be required.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid Parental Leave
  • Adoption Assistance
  • Mental Health Support
  • Paid Time Off
  • Company Holidays
  • 401(k) Retirement Plan
  • Tuition Reimbursement
  • Student Loan Refinancing
  • Financial Counseling
  • Charitable Gift Matching
  • Employee Discounts
  • Gym Access

Key Skills

Concept studies Diary studies Usability testing Surveys Research material creation Participant recruitment Study logistics coordination Synthesis of findings Actionable insight generation Stakeholder presentations Human‑Computer Interaction Psychology Anthropology Data analysis Written communication Presentation skills On‑site B2B research Domestic travel

About Zoro.com

Tools, Parts, and Supplies for Your Business™ Zoro has the tools, parts, and supplies your business needs to get the job done—all at affordable prices. Shop millions of products for every industry, from manufacturing and construction to plumbing, electrical, and more. We partner with thousands of distributors across the U.S. to deliver the items your business needs with fast, free shipping and friendly customer service. Considering a career with Zoro? Take the first step by exploring our open roles.

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