Staff Product Designer, AI Agents & Chat

Lead AI platform feature design from concept through launch, shaping how AI is integrated across Zip’s procurement application. Collaborate with engineering, product, go-to-market, customer-facing, and design teams to research user needs, develop reusable AI interaction patterns, and iterate on solutions.

Responsibilities

• Lead design of AI platform features from concept through launch
• Define and maintain a compelling vision for AI integration across the app
• Collaborate with engineers, PMs, and go‑to‑market stakeholders on feature definition
• Conduct UX research and usability testing with real users
• Create high‑fidelity prototypes and design specifications
• Iterate quickly based on feedback and run design reviews with the AI team
• Develop repeatable interaction patterns for cross‑team use
• Maintain design consistency and quality across the AI platform
• Advocate for user‑centered design within the organization

Requirements

• 8+ years professional design experience in a fast‑paced, resource‑restricted environment
• Proven track record shipping AI‑powered products end‑to‑end
• Strong visual design skills with usability focus
• Experience iterating designs with engineers and PMs
• Excellent presentation, collaboration and communication abilities
• Empathy for users and customers
• Understanding of web application technical constraints
• Proficiency with AI‑assisted design tools (e.g., Claude, Figma Make, Cursor)
• Portfolio demonstrating high‑impact enterprise product design

Benefits

• Startup equity
• 100% health, vision & dental coverage options
• Catered breakfast, lunch & dinner
• Flexible PTO
• ClassPass membership
• Monthly commuter benefit
• Team building events & happy hours
• Home office stipend
• Phone/internet reimbursement
• Hybrid model with 5 flexible remote days per quarter
• Paid parental leave
• Fertility benefits
• Employee Assistance Program (EAP)
• Unlimited AI token usage

Key Skills