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Service & Product Designer

Macquarie Group 🇦🇺 Sydney, New South Wales, Australia

Full-time

Design intuitive, consistent experiences and end-to-end user journeys across technology products, platforms, and employee services. Simplify complex technical processes and collaborate with product owners, engineers, and business stakeholders to balance user needs, business objectives, and technical requirements.

Responsibilities

  • Design intuitive, consistent experiences and end-to-end user journeys across technology products, platforms, and employee services. Simplify complex technical processes and collaborate with product owners, engineers, and business stakeholders to balance user needs, business objectives, and technical requirements.

Requirements

  • Requires at least three years of UX/UI design experience, ideally with enterprise platforms, internal tools, or identity and access solutions, and a portfolio showing design work from research through delivery. Candidates should be proficient in Figma, design systems, and AI-enabled design tools, have experience across the full product design lifecycle, and be able to solve complex challenges collaboratively and present recommendations to senior stakeholders.

Benefits

  • Wellbeing Leave
  • Additional Service Bonus Leave
  • Paid Parental Leave
  • Transition Leave
  • Paid Volunteer Leave
  • Donation Matching
  • Gender Affirmation Leave
  • Employee Assistance Program
  • Health Checks
  • Flu Vaccinations
  • Salary Packaging
  • Learning And Development Opportunities
  • Professional Membership Or Subscription Reimbursement
  • Hybrid And Flexible Working Arrangements
  • Work-From-Home Equipment Reimbursement

Key Skills

Figma Design systems AI‑enabled design tools User journey mapping Interaction design UX research Prototyping Wireframing Enterprise platform design Internal tool design Identity and access solution design Collaboration with product owners Collaboration with engineers Stakeholder communication Problem solving Design documentation Presentation skills User‑centered design Accessibility Agile methodology Design thinking

About Macquarie Group

At Macquarie, we empower people to innovate and invest for a better future. We are a global financial services organisation with Australian heritage, operating in 30 markets. To find out more, visit us at www.macquarie.com To read our social media disclaimer, visit macq.co/SocialMediaDisclaimer

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