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Senior UX Designer

Telstra 🇦🇺 Melbourne, Victoria, Australia

Onsite Full-time Senior

You will lead design initiatives across the full product lifecycle, partnering with cross-functional teams to solve complex customer problems. Your role involves conducting research, synthesizing insights, and applying systems thinking to deliver intuitive and accessible digital experiences.

Responsibilities

  • You will lead design initiatives across the full product lifecycle, partnering with cross-functional teams to solve complex customer problems. Your role involves conducting research, synthesizing insights, and applying systems thinking to deliver intuitive and accessible digital experiences.

Requirements

  • Candidates must have demonstrated experience in designing digital products from discovery to delivery, including expertise in end-to-end customer journeys. Strong skills in stakeholder management, workshop facilitation, and the ability to influence product direction through evidence-based recommendations are essential.

Benefits

  • Flexible work arrangements
  • Inclusive workplace culture

Key Skills

User Experience Design Interaction Design User Research Usability Testing Customer Journey Mapping Design Systems Wireframing Prototyping High-Fidelity Mockups Stakeholder Management Workshop Facilitation Evidence‑Based Decision Making Cross‑Functional Collaboration Agile Methodology Design Thinking Accessibility Standards (WCAG) Systems Thinking Figma Sketch Adobe XD InVision Miro Jira Confluence Data Visualization Communication Skills Leadership Mentoring Junior Designers Problem Solving

About Telstra

Telstra InfraCo is Telstra’s specialist infrastructure business. We are committed to partnering with our customers to accelerate business opportunities by accessing our diverse national telecommunications infrastructure. Telstra InfraCo’s growing asset portfolio includes 250,000 kilometres of fibre optic cable, 370,000 kilometres of duct, 160,000 poles, and thousands of fixed network facilities including data centres, cable landing stations and satellite ground stations. Telstra InfraCo supports Australia’s fixed and mobile networks, and has access to 400,000 kilometres of sub-sea cables enabling greater connectivity and reach for our customers globally. Our unrivalled expertise and proven infrastructure experience tells us what works today, and shapes how we are building for tomorrow.

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