Vacances Air Canada Vacations / Air Canada Rouge logo

Senior User Experience (UX) Researcher

Vacances Air Canada Vacations / Air Canada Rouge 🇹🇩 Montreal, Quebec, Canada

Full-time Senior

The Senior UX Researcher will lead research initiatives to understand traveler behaviors and validate design solutions for the Air Canada Vacations website. They will collaborate with product and design teams to translate research insights into actionable recommendations that improve the booking experience.

Responsibilities

  • The Senior UX Researcher will lead research initiatives to understand traveler behaviors and validate design solutions for the Air Canada Vacations website. They will collaborate with product and design teams to translate research insights into actionable recommendations that improve the booking experience.

Requirements

  • Candidates must have a post-secondary degree in a related field and at least 5 years of experience in UX or design research. Proficiency in various qualitative and quantitative research methods and experience in the travel industry are required.

Benefits

  • Employee travel program
  • Health insurance
  • Dental insurance
  • Training and development tools

Key Skills

Qualitative research methods Quantitative research methods User interviews Surveys Usability testing Data analysis Report writing Travel industry knowledge Stakeholder management Cross‑functional collaboration User journey mapping Persona development Statistical analysis Presentation skills Post‑secondary degree in related field

About Vacances Air Canada Vacations / Air Canada Rouge

Vacances Air Canada est une filiale en propriĂ©tĂ© exclusive d’Air Canada, la sociĂ©tĂ© aĂ©rienne nationale du Canada et le plus grand fournisseur de services passagers rĂ©guliers pour les vols intĂ©rieurs, et du Canada vers les principales destinations internationales. Forte d’un accĂšs privilĂ©giĂ© Ă  l’important rĂ©seau d’Air Canada, Vacances Air Canada propose des correspondances au dĂ©part de plus de 65 villes canadiennes. Ainsi, nos clients peuvent moduler leurs forfaits et profiter au maximum de leurs vacances. Air Canada Vacations is a wholly-owned tour operator of Canada’s national flag carrier, Air Canada, the country’s largest provider of scheduled passenger services within Canada and from Canada to international destinations. Air Canada Vacations benefits from unique access to Air Canada’s extensive network, offering connecting flights from over 65 Canadian cities. This allows our customers to have the flexibility they need to build their own packages to make the most of their vacatio

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