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Digital Product Designer

Hcf Australia šŸ‡¦šŸ‡ŗ Sydney, New South Wales, Australia

Full-time

Design and improve digital member journeys, translating member needs and business objectives into intuitive experiences through wireframes, prototypes, and high-fidelity designs. Collaborate with cross-functional teams, conduct research and usability testing, contribute to the design system, champion accessibility, and use insights and analytics to improve outcomes.

Responsibilities

  • Design and improve digital member journeys, translating member needs and business objectives into intuitive experiences through wireframes, prototypes, and high-fidelity designs. Collaborate with cross-functional teams, conduct research and usability testing, contribute to the design system, champion accessibility, and use insights and analytics to improve outcomes.

Requirements

  • Candidates should have experience designing digital products for web and mobile, strong Figma and prototyping skills, and experience conducting user research and testing. Strong collaboration and communication skills, an action-oriented approach, and understanding of accessibility and WCAG standards are required; experience with AEM, design systems, Agile delivery, or healthcare and insurance is desirable.

Benefits

  • 50% Subsidy on HCF Hospital and/or Extras Cover
  • 18 Weeks of Parental Leave
  • Mental Health and Wellbeing Programs
  • Discounts on HCF Insurance Products
  • Fitness First Gym Discounts
  • Eyecare Product Discounts
  • Personal and Professional Development Opportunities
  • Mentorship Programs

Key Skills

Digital product design Figma Prototyping User research Usability testing Collaboration Communication Accessibility WCAG standards Adobe Experience Manager (AEM) Design systems Agile delivery Wireframing High‑fidelity mockups Analytics User journey mapping Cross‑functional teamwork Healthcare domain knowledge

About Hcf Australia

For over 90 years, our members have trusted us to protect their health and wellbeing, and in return we’ve provided quality cover and healthcare that’s right for them. Because as Australia’s largest not-for-profit health fund, we believe in delivering our members a level of care that’s uncommon. From humble beginnings in 1932, we’ve grown to become the nation’s largest not-for-profit health fund, helping to protect the health and wellbeing of over 1.8 million Australians with health, life, travel or pet insurance. And we remain constant to our not-for-profit charter, continuing to provide the highest standard of healthcare while returning more benefits to our members. We’re also proud of our many industry firsts. Over the years, we’ve been at the forefront of healthcare innovation, from introducing the first multicover plan to ā€œcover the gapā€ in extras services, to opening one of the first health fund operated dental centre networks and launching Australia’s first on-demand injury

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