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The Senior UX Researcher will lead the research strategy and roadmap to drive product innovation and customer experience improvements. They will collaborate with cross-functional teams to translate customer behavior insights into actionable product decisions.
Responsibilities
- The Senior UX Researcher will lead the research strategy and roadmap to drive product innovation and customer experience improvements. They will collaborate with cross-functional teams to translate customer behavior insights into actionable product decisions.
Requirements
- Candidates must have over 5 years of experience in qualitative and quantitative research within consumer-oriented business models. A bachelor's degree in a relevant field such as Cognitive Psychology, HCI, or Computer Science is preferred.
Key Skills
About Coupang
Coupang is a technology and Fortune 150 company listed on the New York Stock Exchange (NYSE: CPNG) that provides retail, restaurant delivery, video streaming, and fintech services to customers around the world under brands that include Coupang, Eats, Play, Rocket Now, and Farfetch.
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