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UX Researcher

Betterrx 🇺🇸 United States of America

$80,000 - $100,000 Full-time Junior

The UX Researcher will plan and conduct user research, including interviews and usability testing, to validate designs and uncover user pain points. They will also synthesize research findings into actionable recommendations and maintain organized research artifacts for the product team.

Responsibilities

  • The UX Researcher will plan and conduct user research, including interviews and usability testing, to validate designs and uncover user pain points. They will also synthesize research findings into actionable recommendations and maintain organized research artifacts for the product team.

Requirements

  • Candidates should have 1–3 years of experience in a dedicated UX research role and strong written communication skills. Experience in healthcare or regulated industries and familiarity with AI-assisted research tools are preferred.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Accidental insurance
  • Short term disability
  • Long term disability
  • Life insurance
  • 401k match
  • Paid time off
  • Holidays
  • Wellness days

Key Skills

User research planning Conducting interviews Usability testing Qualitative data analysis Synthesis of research findings Creating actionable recommendations Maintaining research artifacts Written communication Healthcare domain knowledge Regulated industry compliance Familiarity with AI‑assisted research tools Survey design Persona development Customer journey mapping Stakeholder collaboration Remote research methods Presentation of research insights Statistical analysis basics Ethnographic research User testing facilitation Research documentation standards Cross‑functional teamwork Critical thinking Problem‑solving Time management Attention to detail Empathy mapping Data visualization

About Betterrx

At BetterRX, we are revolutionizing the hospice pharmacy industry with our real-time technology platform, designed to eliminate medication delays and enhance patient care. We are committed to transforming how hospices manage costs and deliver care. Our mission is simple yet profound: to end needless suffering caused by medication delays. We are the only real-time hospice pharmacy solution that empowers care teams to confidently care for their patients, people, and business. More and more hospices are choosing BetterRX to: Lower Costs: An Executive Director highlighted the financial benefits: "BetterRX significantly helps us manage our expenses. A substantial portion of our costs are medications, and BetterRX's platform has notably reduced our per-patient day costs." Improve Efficiencies: A Clinical Director noted the operational benefits: "BetterRX has significantly streamlined our processes. The ease of ordering and the speed of communication with pharmacies mean our nurses can fo

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