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UX Designer

Jd.com 🇬🇧 City of London, London, United Kingdom

Full-time Senior

Lead end-to-end UX strategy and design for consumer shopping experiences across web and mobile, using discovery, design sprints, mapping, wireframing, and iterative design. Partner with product managers and cross-functional teams to identify customer problems, test hypotheses, deliver solutions, and build alignment through clear storytelling and presentations.

Responsibilities

  • Lead end-to-end UX strategy and design for consumer shopping experiences across web and mobile, using discovery, design sprints, mapping, wireframing, and iterative design. Partner with product managers and cross-functional teams to identify customer problems, test hypotheses, deliver solutions, and build alignment through clear storytelling and presentations.

Requirements

  • Requires a bachelor's degree in design, human-computer interaction, computer science, a related field, or equivalent practical experience, plus 8 or more years of professional UX design experience. Candidates must also have recent leadership experience with mass-market consumer web or mobile products in UK retail, strong quantitative and qualitative decision-making skills, end-to-end iterative design expertise, and excellent English communication skills.

Benefits

  • Competitive Salary
  • Supportive, People-First Culture
  • Global Projects
  • Learning Opportunities
  • Inclusive Environment

Key Skills

UX strategy End‑to‑end design Consumer shopping experience Web design Mobile design Design sprints User journey mapping Wireframing Iterative design Stakeholder storytelling Presentation skills Product management collaboration Cross‑functional teamwork Quantitative decision making Qualitative research Leadership of design teams English communication Retail e‑commerce experience Agile methodology

About Jd.com

JD.com, also known as JINGDONG, is a leading e-commerce company transferring to be a technology and service enterprise with supply chain at its core. JD.com’s business has expanded across retail, technology, logistics, health, property development, industrials, and international business. Ranking 44 on the Fortune Global 500, JD.com is China’s largest retailer by revenue. JD.com serves over 600 million customers and has set the standard for e-commerce through its commitment to quality, authenticity, and competitive pricing. The company operates the largest fulfillment infrastructure of any e-commerce company in China, enabling 90% of retail orders to be delivered within the same or next day. JD.com also promotes productivity and innovation across a range of industries by offering its cutting-edge technology and infrastructure to partners, brands, and diverse sectors.

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