Immigratie- En Naturalisatiedienst (ind) logo

De Rijksoverheid zoekt: UX Designer

Immigratie- En Naturalisatiedienst (ind) 🇳🇱 The Hague, South Holland, Netherlands

Hybrid $4,132 - $6,275 Full-time Senior

Design clear, accessible, and engaging digital interfaces and user experiences for both IND customers and employees, from user and task flows through interactive prototypes and user testing. Contribute to the IND design system and collaborate with multidisciplinary teams to improve digital services and UX practices.

Responsibilities

  • Design clear, intuitive user interfaces and micro‑interactions
  • Develop user‑ and task‑flows and high‑fidelity prototypes in Figma
  • Contribute to and manage the IND design system
  • Create visual interface designs, style guides and accessible prototypes
  • Participate in design sessions and translate complex problems into user‑friendly solutions
  • Collaborate with product managers, UX researchers, chat‑bot specialists, analysts and scrum teams

Requirements

  • Bachelor’s degree in Interaction Design, Multimedia Design or related field
  • Minimum 5 years of relevant UX design experience
  • Proficiency with Sketch or Figma
  • Experience with design systems and responsive web design
  • Knowledge of WCAG accessibility guidelines
  • Strong Dutch language skills, both written and spoken

Benefits

  • Individual Choice Budget (16.5% of base salary)
  • 144 statutory vacation hours + 64 IKB leave hours per year
  • 27% pension contribution (18.9% employer)
  • Generous parental and care leave policies
  • Home‑office allowance (€2.45 per day) and office setup budget (€750)
  • 100% public transport reimbursement

Key Skills

UX design User research Prototyping Figma Sketch Design systems Responsive web design Micro‑interactions WCAG accessibility Agile / Scrum Cross‑functional collaboration Communication Dutch language proficiency Analytical thinking Problem solving

About Immigratie- En Naturalisatiedienst (ind)

De IND is een agentschap van het Ministerie van Justitie en Veiligheid. De IND beoordeelt alle verblijfsaanvragen van mensen die in Nederland willen wonen of Nederlander willen worden. "Elke aanvraag toetsen we aan de complexe regels van het vreemdelingenbeleid en we luisteren naar elk verhaal."​ -------------------------------------------------------------------------------- The IND is the Organization for entry into the Netherlands. IND employees process all requests for asylum, applications for family reunification, visas or other residence permits. The IND ensures that the immigration policy is carried out accurately. "We check each application against the complex rules of the policy on foreign nationals and we listen to each story."​

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