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Senior UX Researcher

Okta 🇮🇳 Bengaluru, Bangalore North, India

Full-time Senior

You will lead end-to-end research initiatives for the Access Management ecosystem, translating complex product questions into actionable insights. Additionally, you will build and manage a dedicated user panel while empowering cross-functional teams to conduct their own evaluative studies.

Responsibilities

  • You will lead end-to-end research initiatives for the Access Management ecosystem, translating complex product questions into actionable insights. Additionally, you will build and manage a dedicated user panel while empowering cross-functional teams to conduct their own evaluative studies.

Requirements

  • Candidates must have at least 4 years of UX research experience in enterprise/B2B environments or a relevant Master's/PhD with 2+ years of experience. Proficiency in researching complex technical domains and a strong portfolio demonstrating end-to-end research ownership are required.

Key Skills

UX research User interviews Surveys Usability testing Quantitative research Qualitative research Data analysis Statistical analysis Persona creation Customer journey mapping Research planning Research execution Research reporting Stakeholder management Cross‑functional collaboration User panel management Enterprise B2B research Technical domain expertise Design thinking Agile methodology Communication Presentation skills Report writing Problem solving Critical thinking Strategic insight generation

About Okta

Okta, Inc. is The World’s Identity Company™. We secure identity, so everyone is free to safely use any technology. Our customer and workforce solutions empower businesses and developers to use the power of Identity to drive security, efficiencies, and success — all while protecting their users, employees, and partners. Learn why the world’s leading brands trust Okta.

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