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Digital Product Designer

Hcf Corporation 🇦🇺 Sydney, New South Wales, Australia

Hybrid Full-time

You will design and improve intuitive digital member journeys across web and mobile platforms within a cross-functional squad. This involves conducting user research, creating prototypes, and ensuring all designs meet accessibility standards.

Responsibilities

  • Translate member needs and business objectives into intuitive digital experiences
  • Create wireframes, prototypes, and high‑fidelity designs using Figma
  • Collaborate with product, technology, content, brand, and business teams to implement designs
  • Conduct and facilitate user research and usability testing, iterating based on insights
  • Contribute to and maintain the evolving design system
  • Champion accessibility and ensure designs meet WCAG standards
  • Use analytics and research to inform design decisions and measure impact
  • Advocate for human‑centred design across the squad and broader organization

Requirements

  • 3+ years of experience designing digital products for web and mobile
  • Strong proficiency with Figma and high‑fidelity prototyping
  • Experience conducting user research and usability testing
  • Ability to collaborate with product, technology, content, brand, and business teams
  • Action‑oriented mindset with a focus on testing ideas and delivering results
  • Understanding of WCAG accessibility standards

Benefits

  • Flexible working arrangements
  • 50% subsidy on HCF hospital and/or extras cover
  • Family‑friendly certified employer
  • 18 weeks of parental leave
  • Mental health and wellbeing programs
  • Discounts on HCF products and partner services
  • Continuous learning and development opportunities

Key Skills

Figma Prototyping Wireframing User Research Usability Testing Accessibility (WCAG) Design Systems Interaction Design Visual Design Collaboration Communication Agile Delivery Analytics‑Driven Design Problem Solving Stakeholder Management AEM (knowledge) Healthcare/Insurance Domain Knowledge Responsive Design User‑Centered Design Design Critiques

About Hcf Corporation

HCF is Australia’s largest not‑for‑profit health fund, serving 2 million members with health, life, travel, and pet insurance.

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