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UX Researcher (MDC/AICES)

Steerbridge 🇺🇸 Washington, District of Columbia, United States of America

$115,000 - $135,000 Full-time

Plan and conduct research on claims and medical evaluation workflows, test existing and proposed experiences, and synthesize findings into actionable recommendations. Translate research into wireframes and prototypes, and collaborate with designers, engineers, product stakeholders, and subject-matter experts to improve accessible, trustworthy workflows.

Responsibilities

  • Plan and conduct research on claims and medical evaluation workflows, test existing and proposed experiences, and synthesize findings into actionable recommendations. Translate research into wireframes and prototypes, and collaborate with designers, engineers, product stakeholders, and subject-matter experts to improve accessible, trustworthy workflows.

Requirements

  • Requires U.S. citizenship and at least three years of experience in UX research, human factors, or applied product research, with strong study planning, research, usability testing, and synthesis skills. Candidates should be proficient with Figma or similar tools, able to create research-informed prototypes, handle sensitive materials appropriately, and communicate effectively in complex enterprise or government software environments.

Benefits

  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Disability Coverage
  • Retirement Savings
  • Professional Development Opportunities

Key Skills

UX research Human factors Study planning Usability testing Research synthesis Wireframing Prototyping Figma Sensitive data handling Stakeholder communication Technical documentation Design thinking User‑centered design Cross‑functional collaboration Presentation skills Report writing Problem solving Attention to detail

About Steerbridge

SteerBridge is a technology company that provides professional services and solutions to the U.S. Government and Corporate counterparts through a wide array of capabilities and myopic focus on innovative solutions. We leverage decades of federal acquisition and private sector experience to deliver best in class commercial solutions while maximizing Veteran talent to enhance efficiency and surpass expectations. Current & Past Services include: Veteran Relations | Strategic Communications | General Technology Services | Software Engineering | Program Management | Business Process Management | Cybersecurity Professional Services | AI/ML capabilities | Data Management & Analytics.

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