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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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UX Researcher (MDC/AICES)

Steerbridge 🇺🇸 Washington, District of Columbia, United States of America

$115,000 - $135,000 Full-time Mid-level

Plan and conduct research on claims and medical evaluation workflows, test prototypes and production experiences, and synthesize findings into prioritized recommendations. Translate research insights into wireframes and prototypes, collaborate with designers, engineers, product owners, and subject-matter experts, and document workflows to support product decisions and development handoffs.

Responsibilities

  • Plan and conduct research on claims and medical evaluation workflows, test prototypes and production experiences, and synthesize findings into prioritized recommendations. Translate research insights into wireframes and prototypes, collaborate with designers, engineers, product owners, and subject-matter experts, and document workflows to support product decisions and development handoffs.

Requirements

  • Requires U.S. citizenship, at least three years of experience in UX research, human factors, or applied product research, and proficiency with Figma or similar prototyping tools. Candidates should be skilled in research planning and methods, communicating findings, understanding complex workflows, handling sensitive materials, and working in enterprise or government software environments.

Benefits

  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Disability Coverage
  • Retirement Savings
  • Professional Development

Key Skills

UX research planning Human factors analysis Applied product research Figma or similar prototyping tools Qualitative research methods Quantitative research methods Stakeholder communication Complex workflow analysis Sensitive material handling Enterprise software environment familiarity Wireframing Documentation of workflows Usability testing Survey design Data synthesis and recommendation Collaboration with designers and engineers Interview facilitation User persona development Research reporting Project coordination

About Steerbridge

SteerBridge is a technology company that provides professional services and solutions to the U.S. Government and Corporate counterparts through a wide array of capabilities and myopic focus on innovative solutions. We leverage decades of federal acquisition and private sector experience to deliver best in class commercial solutions while maximizing Veteran talent to enhance efficiency and surpass expectations. Current & Past Services include: Veteran Relations | Strategic Communications | General Technology Services | Software Engineering | Program Management | Business Process Management | Cybersecurity Professional Services | AI/ML capabilities | Data Management & Analytics.

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