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UX Designer 12 month contract

Zurich Australia 🇦🇺 Sydney, New South Wales, Australia

Hybrid Full-time Mid-level

Design and support the delivery of intuitive, insight-led web and app experiences for Retail Motor customers, using research, data, and best practices to address customer needs. Collaborate with UX, Product, and Service Designers and stakeholders, while contributing to Zurich’s regional and global design communities and design practices.

Responsibilities

  • Design and support the delivery of intuitive, insight-led web and app experiences for Retail Motor customers, using research, data, and best practices to address customer needs. Collaborate with UX, Product, and Service Designers and stakeholders, while contributing to Zurich’s regional and global design communities and design practices.

Requirements

  • Applicants should have at least four years of experience in UX, digital product, or interaction design, with strong UX/UI skills across web and app journeys, from wireframes and user flows to polished prototypes. They should be customer-focused, comfortable using research and data to guide decisions, curious about AI-augmented experiences, and able to collaborate with Product Owners and stakeholders amid ambiguity.

Benefits

  • Five Weeks of Annual Leave for Permanent Staff
  • Personal and Carer's Leave
  • Parental Leave
  • Hybrid Working
  • Annual Wellbeing Payment
  • Work-From-Home Setup Voucher
  • Training and Career Development
  • Global Mobility Opportunities
  • Volunteer Opportunities

Key Skills

UX design User research Data‑driven design Wireframing User flows High‑fidelity prototypes Interaction design Web design App design Design systems AI‑augmented experiences Collaboration with product owners Stakeholder communication Agile methodology Usability testing Customer‑focused mindset Design thinking Cross‑functional teamwork Service design Insight‑led design

About Zurich Australia

Zurich Financial Services Australia Limited (Zurich) is the local arm of the Zurich Insurance Group Ltd, a global insurance and financial services company. In Australia, we operate under two brands across the following lines of business - general insurance, life insurance, and savings and investments products. We also offer travel insurance through the Cover-More Group, which was acquired by Zurich Insurance Group Ltd in April 2017. The Australian lineage of the Zurich Group dates back to 1920 when the Commonwealth General Assurance Corporation Ltd (CGA) was incorporated in New South Wales. CGA became a part of the Zurich Financial Services Group in 1961. Today, Zurich Financial Services Australia employs approximately 1,800 employees, of 54,000 around the world. We have offices all around the country, with our headquarters in North Sydney. Please find our community guidelines (our rules of conduct) here: www.zurich.com.au/social-media

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