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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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Staff UX Researcher

Okta 🇨🇦 Toronto, Ontario, Canada

$140,000 - $193,000 (CAD) Full-time Senior

You will construct and own an AI-forward research roadmap while leading foundational and evaluative research to inform strategic product decisions. Additionally, you will integrate AI tools and agentic workflows to scale research operations and facilitate cross-discipline alignment.

Responsibilities

  • You will construct and own an AI-forward research roadmap while leading foundational and evaluative research to inform strategic product decisions. Additionally, you will integrate AI tools and agentic workflows to scale research operations and facilitate cross-discipline alignment.

Requirements

  • Candidates must have 7+ years of hands-on UX research experience in complex B2B or enterprise software environments with mastery in mixed-methods research. A Master’s or Ph.D. in HCI, Cognitive Psychology, Computer Science, or a related field is required.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • RRSP with match
  • Healthcare spending account
  • Telemedicine
  • Paid leave
  • PTO
  • Parental leave
  • Equity
  • Bonus

Key Skills

Mixed‑methods UX research User interviews Surveys Usability testing Diary studies ethnographic research Quantitative analysis Statistical analysis AI‑driven research tools Prompt engineering Generative AI workflows Research operations scaling Cross‑functional collaboration Stakeholder communication Strategic roadmap planning Data visualization Presentation design Design thinking Agile methodology User‑centered design Human‑computer interaction (HCI) Cognitive psychology concepts Advanced Excel Tableau or PowerBI Miro or FigJam Mentoring junior researchers Research ethics compliance Report writing Project management

About Okta

Okta, Inc. is The World’s Identity Company™. We secure identity, so everyone is free to safely use any technology. Our customer and workforce solutions empower businesses and developers to use the power of Identity to drive security, efficiencies, and success — all while protecting their users, employees, and partners. Learn why the world’s leading brands trust Okta.

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