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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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Principal Product Designer

Serko 🇺🇸 California, United States of America

$200,000 - $260,000 Full-time Senior

Own the end-to-end traveller experience and product design strategy, taking the product from discovery through delivery across web and mobile. Build and govern design systems, shape AI-powered workflows, partner with product, engineering, and data teams, and raise the team's design quality through critique and mentorship.

Responsibilities

  • Own the end-to-end traveller experience and product design strategy, taking the product from discovery through delivery across web and mobile. Build and govern design systems, shape AI-powered workflows, partner with product, engineering, and data teams, and raise the team's design quality through critique and mentorship.

Requirements

  • The role calls for a strategic product designer with a strong portfolio of complex digital products shipped end to end and deep experience with design systems, UX, UI, and customer experience. Candidates should have experience designing AI-powered or data-driven products, be fluent in Figma and modern design practices, use data to validate decisions, and collaborate effectively with engineers and cross-functional stakeholders.

Benefits

  • Medical Benefits
  • Discretionary Incentive Plan
  • Learning And Development Platform
  • Career Development Opportunities
  • Flexible Work Policy

Key Skills

Product Design UX Design UI Design Design Systems Figma User Research Data‑Driven Design AI‑Powered Workflow Design Prototyping Wireframing Interaction Design Visual Design User Testing Design Critique Mentorship Cross‑functional Collaboration Stakeholder Communication Agile Methodology Customer Experience Design Information Architecture Responsive Design Design Strategy

About Serko

We're in the business of bringing people together. Whether you have 50 or 50,000 employees, Serko’s solutions simplify the process of booking and managing business travel. With GetThere, Zeno or Booking.com for Business, travelers can shop and book from millions of flight, accommodation and ground transport options with all the tools they need to start their trip online and stay online through change and disruption. Listed on the New Zealand Stock Exchange Main Board (NZX:SKO) and Australian Securities Exchange (ASX:SKO), Serko is headquartered in New Zealand, with offices across the United States, India, China and Australia.

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