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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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ServiceNow UI/UX Designer

Hruckus 🇺🇸 Washington, District of Columbia, United States of America

$57,904 - $62,040 Full-time Mid-level

Design and improve user experiences across ServiceNow modules, portals, workspaces, and related interfaces, using research, prototypes, and reusable design components. Collaborate with stakeholders and developers to deliver accessible, technically feasible designs, support implementation and training, and maintain UX documentation.

Responsibilities

  • Design and improve user experiences across ServiceNow modules, portals, workspaces, and related interfaces, using research, prototypes, and reusable design components. Collaborate with stakeholders and developers to deliver accessible, technically feasible designs, support implementation and training, and maintain UX documentation.

Requirements

  • Candidates need at least five years of enterprise UI/UX design experience and four years of hands-on ServiceNow design experience, along with knowledge of user-centered design methods and strong communication skills. A bachelor's degree in a related field or equivalent professional experience is required; ServiceNow CSA/CAD certifications and Agile/Scrum experience are highly desired.

Key Skills

ServiceNow UI design ServiceNow portal design User‑centered design methods Prototyping Reusable design components Accessibility standards Stakeholder collaboration Developer handoff UX documentation Implementation support Training facilitation Agile/Scrum ServiceNow CSA/CAD certification Strong communication Enterprise UI design

About Hruckus

HRUCKUS is a world-class IT talent company, an oasis for IT professionals seeking growth and success in a dynamic, data-driven age. As a CVE-Verified SDVOSB & 8A partner, we are deeply committed to creating equitable opportunities for individuals from all walks of life, empowering them to stay relevant and thrive in today's fast-paced environment. Founded in 2013 and headquartered in the Washington D.C. Metro Area, HRUCKUS has become a beacon of excellence in IT Recruiting. Our expertise spans project management, business analysis, change management, and go-to-market strategies, with a specialized focus on serving the Federal, DoD, and Intelligence communities.
 Our professional services are designed to meet the complex needs of our clients:
 * Strategic Sourcing: We serve as engagement managers for large DoD clients, developing and implementing Strategic Sourcing programs that deliver significant savings across a $70B portfolio of commodity, engineering, logistics, and transporta

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