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UX Researcher II

Cox Enterprises 🇺🇸 Atlanta, Georgia, United States of America

$89,400 - $134,000 Full-time Mid-level

Plan and independently conduct mixed-methods research, including interviews, usability tests, surveys, concept evaluations, and workflow analysis, managing study logistics and participant recruitment. Synthesize qualitative and quantitative findings into actionable recommendations and research readouts, use AI to accelerate analysis, and collaborate with product and design partners to inform decisions and maintain research insights.

Responsibilities

  • Plan and independently conduct mixed-methods research, including interviews, usability tests, surveys, concept evaluations, and workflow analysis, managing study logistics and participant recruitment. Synthesize qualitative and quantitative findings into actionable recommendations and research readouts, use AI to accelerate analysis, and collaborate with product and design partners to inform decisions and maintain research insights.

Requirements

  • Requires a relevant bachelor's degree and related experience, with alternative education and experience combinations accepted; a master's degree is preferred, and 2–4 years of applied UX research experience is specified. Candidates should be proficient in mixed-methods research, data analysis, research tools, project management, communication, journey mapping, and AI-assisted synthesis.

Benefits

  • Paid Vacation
  • Paid Holidays
  • Paid Wellness Leave
  • Bereavement Leave
  • Voting Leave
  • Jury Duty Leave
  • Volunteer Time Off
  • Military Leave
  • Parental Leave
  • Health Insurance
  • 401(k)

Key Skills

Mixed‑methods research User interviews Usability testing Surveys Concept evaluation Workflow analysis Qualitative analysis Quantitative analysis AI‑assisted synthesis Research tools (e.g., UserZoom, Lookback) Journey mapping Data visualization Project management Stakeholder communication Collaboration with product & design Design research methodology Statistical analysis Report writing Presentation skills Problem solving

About Cox Enterprises

Cox Business provides a wide range of technology solutions for businesses of all sizes with reliable, scalable products and services tailored to your unique needs. From fiber internet and best-in-class #cloud solutions to secure networks and advanced communication tools, we equip your business for success in today's fast-paced digital world. With our dedicated team of experts, we deliver personalized support and proactive solutions, ensuring your technology works as hard as you do. Choose Cox Business and experience the difference a true technology partnership can make.

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