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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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Politie Nederland logo

UX designer - Handhaving Vreemdelingen

Politie Nederland 🇳🇱 Zwolle, Overijssel, Netherlands

Hybrid $3,734 - $5,882 Full-time Senior

You will design accessible and user-friendly applications for the Immigration Enforcement department to improve operational processes. This involves conducting user research, creating prototypes, and validating designs with stakeholders using Agile methodologies.

Responsibilities

  • Research user needs through qualitative and quantitative methods
  • Develop personas, user journeys, and service blueprints
  • Design wireframes and low/high‑fidelity prototypes for the Handhaving Vreemdelingen application
  • Validate prototypes with users and stakeholders
  • Contribute to the Design System and ensure consistency
  • Apply WCAG standards to guarantee accessibility
  • Collaborate with DevOps teams following the Scaled Agile Framework (SAFe)
  • Participate in on‑site user research and co‑design sessions

Requirements

  • Bachelor's degree (HBO) in Communication and Multimedia Design, Industrial/Product Design, User Experience Design or related field
  • Minimum 5 years of experience as a UX Designer or similar role
  • Proven experience designing for large organizations, preferably government
  • Experience with enterprise‑level UX for internal systems
  • Strong knowledge of Agile Scrum environments
  • Ability to conduct qualitative and quantitative user research
  • Skills in creating personas, user journeys, service blueprints, wireframes, and high‑fidelity prototypes
  • Familiarity with WCAG accessibility standards
  • Excellent communication and teamwork skills

Benefits

  • Bruto monthly salary €3,734 – €5,882 (based on a 36‑hour week)
  • Individual Choice Budget (17.86% of salary) for extra vacation, development activities, etc.
  • Net annual allowance €515.91 for sustainability goals, union contributions, vitality
  • Excellent pension scheme via ABP
  • Paid parental leave

Key Skills

User research Qualitative research Quantitative research Persona development User journey mapping Service blueprinting Wireframing High‑fidelity prototyping Figma Sketch Adobe XD Design Systems WCAG accessibility Agile Scrum Scaled Agile Framework (SAFe) Cross‑functional collaboration Communication Problem solving Stakeholder management Visual design

About Politie Nederland

The Dutch Police Immigration Enforcement department focuses on fair and secure immigration enforcement, providing digital tools for police officers to register and manage cases efficiently.

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