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Senior UX Researcher, Commerce

Ōura 🇺🇸 San Francisco, California, United States of America

$147,900 - $203,000 Full-time Senior

Lead holistic user research initiatives to improve the digital commerce and membership experience for Oura products. Collaborate with cross-functional teams to synthesize findings into actionable strategic guidance and scalable research frameworks.

Responsibilities

  • Lead holistic user research initiatives to improve the digital commerce and membership experience for Oura products. Collaborate with cross-functional teams to synthesize findings into actionable strategic guidance and scalable research frameworks.

Requirements

  • Requires 5+ years of user research experience with a proven track record in digital commerce, B2B, or SaaS environments. Must be proficient in qualitative methodologies and the use of AI tools to streamline research operations.

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Mental Health Resources
  • Oura Ring
  • 20 Days Paid Time Off
  • 13 Paid Holidays
  • 8 Days Flexible Wellness Time Off
  • Paid Sick Leave

Key Skills

User research Qualitative methodologies Digital commerce research B2B research SaaS research AI research tools Interview techniques Surveys Usability testing Data analysis Insight synthesis Strategic recommendation Research framework development Cross‑functional collaboration Stakeholder communication Persona creation Journey mapping Presentation skills Problem‑solving

About Ōura

Oura is an award-winning, fast-growing startup that helps people get up close and personal with their health. The Oura Ring and Oura App provide daily insights into sleep, activity, stress, recovery and much more. By providing daily feedback and practical steps to inspire healthy lifestyles, we've helped millions of people improve their sleep, understand their bodies, and transform their health. We’re on a mission to empower every person to own their inner potential, and we’re seeking talented individuals to join us on our journey. JOIN THE OURA TEAM We are a multi-disciplinary team of over 100 experts in hardware engineering, software development, machine learning, bioscience, sleep, industrial and UX design, production, marketing and customer experience. We always strive to learn more and dig deeper into our research and analytics, to stay engaged and creative in everything we do. We are uncompromising in delivering value to our members and our partners across the globe.. Ourarin

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